FAQs


I placed my order, when will I receive it?

Hola! First I just want to say Thank You for Your Order! All of our products are made to order. That means once your personalized order is placed, it will take about 1-2 weeks. Shipping each design is important to us & that our customers are Happy!  Every order we will send you a personal email on its estimated shipping time. Thank you in advance for all your support and patience! 

I got my order, but I want to exchange?

All sales are final on Custom & Fine Jewelry. We accept store credit within 3-5 days on jewelry that is damaged. Please Email Support @ shopilaments@gmail.com to receive an RA# Authorized Credited Jewelry.

Custom Designed Jewelry? How it works:

Thank you Collaborating with ilaments to Design Your Own Unique Piece! Email us to set up a Consultation @ shopilaments@gmail.com

 

Wholesale Orders?

Do you own a boutique, live out of state and want to carry our products? Sell ilaments Jewelry in your Shop! All items on our site are available for wholesale purchasing. For information and pricing shoot us an email here: @ shopilaments@gmail.com .