Shipping Policy

Shipping Policy:

All of our Jewelry is Made to Order. Our processing time Due to Covid is now taking 1-3 weeks. When you place your order, all orders will be shipped on Friday of the that week. If your item is out of stock, or being delivered either way you will be sent a personal email with estimated time frame.

We have been doing our best to get orders out with 7-10 Business days from when the order was placed. If you placed designs that are custom or include metalwork then design time is between 2-4 weeks.

If you need a Jewelry Exchanges:

All of our Designs, are created to Order. All Sales are Final! We accept store credit within 3-5 days on jewelry that is damaged. Yet all custom designs are Final Sale. No Refunds. Please Email Support @ shopilaments@gmail.com to receive an RA# Authorized for any damaged jewelry or damaged package for replacement of goods.

 

SHIPPING HANDLING & DETAILS

U.S. Domestic Orders are shipped via USPS First Class Mail. 

As a small business, we do our best to fulfill your order as quickly and efficiently as possible.

Most of our orders are normally shipping with 1-2 weeks. Yet All orders are now  taking up to 1-4 weeks. But generally reaching recipients within 2 weeks due to Covid and limited access to suppliers. 

Unfortunately, we cannot guarantee delivery by any date as USPS does NOT guarantee the number of days items take to ship. This is why some of the shipping updates will say pending, until the package is actually scanned. So I please bare with us and we are all in this together and trying to get to everyone as best we can.

All other orders under 1 pound: ship via USPS First Class with tracking provided.

All other orders over 1 pound: ship via USPS Priority Mail with tracking provided.

Wholesale Orders?

Do you own a boutique, live out of state and want to carry our products? Sell ilaments Jewelry in your Shop! All items on our site are available for wholesale purchasing. For information and pricing shoot us an email here: @ shopilaments@gmail.com .