FAQs

I placed my order, when will I receive it?

Hola! First I just want to say Thank You for Your Order! All of our products are made to order. That means once your personalized order is placed, it will take about 1-2 weeks.

With that said we are asking that you place your orders no later than Dec. 13th. Any orders received after the 13th cannot be guaranteed to be delivered by Xmas. However once your order is placed, I will send you a personal email with estimated time frame.

I have also added a One-of-a-Kind section were these pieces are in stock and on a first come, first serve basis and shipping out between 3-5 Business Days. 

I'm working on In-House Stock and Custom Orders. Shipping each design is important to us & that our customers are Happy! 

Every order we will send you a personal email on its estimated shipping time. Thank you in advance for all your support and patience! 

I got my order, but I want to exchange?

All Sales are Final! We accept store credit within 3-5 days on jewelry that is damaged. Please Email Support @ shopilaments@gmail.com to receive an RA# Authorized Credited Jewelry.

Custom Designed Jewelry? How it works:

Are you looking for something unique to create? We Collaborate to Custom Design Your Own Unique Piece! Email us to set up a Consultation @ shopilaments@gmail.com .

 

Wholesale Orders?

Do you own a boutique, live out of state and want to carry our products? Sell ilaments Jewelry in your Shop! All items on our site are available for wholesale purchasing. For information and pricing shoot us an email here: @ shopilaments@gmail.com .